Salary: £27,000 per annum
Hours: 40 hour week (5 days per week including Saturdays)
Full time permanent role
Fantastic opportunity to lead a Charity Shop in Tolworth, ensuring income and gift aid targets are met. Previous experience in a similar role is essential.
Key Responsibilities:
* Day-to-day shop management, including sorting donations and optimizing sales training staff and volunteers ensuring shop cleanliness and adherence to policies
* Control cash flow and process financial donations accurately
* Maintain social media presence to boost income
* Support budget setting and gift aid procedures
* Recruitment, training, and performance reviews for staff and volunteers
* Provide professional customer service and promote charity events
* Accept donations courteously
* Ensure compliance with trading standards and maintain accurate records
* Oversee equipment maintenance and repairs
* Manage shop security, including key holder responsibilities and CCTV usage
* Implement Health & Safety policy and ensure compliance
Person Specification
* Previous retail experience at management /supervisory level is essential
* Experience in the Charity sector beneficial
* Excelling communication skills
* Patient and hand on
* Experience of dealing with vulnerable people is beneficial
* Effective staff and volunteer management
* Cash handling experience
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