Job Description
Job Description:
In this dynamic role, you'll have the opportunity to build a fit-for-purpose strategic partner ecosystem to deliver 360-degree value to the enterprise. As a leader, you will be responsible for unlocking the potential of Mars and its partner ecosystem, driving intentional partnerships, adopting leading-edge technology, co-innovating, and supporting the organization's digital transformation journey. As the leader of the value realization office, responsible for four key service lines (Software Asset Management, Supplier Performance Management, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes measured through OKRs and KPIs across all aspects of OGSM (Value, Quality, Experience, and Associate Empowerment) and simplify ways of working across the enterprise by reducing complexity ('Easier is better'). As a People Leader, you will be responsible for building an inspiring culture that enables associates to thrive, driven by Mars Values and Principles.
What are we looking for?
* Proven track record as an exceptional People Manager.
* Experience managing strategic and operational suppliers/partners (Global, Regional, Local).
* Experience managing and delivering value through visionary software asset management strategy and execution.
* Proven ability to drive and deliver 360-degree value to the enterprise—Technology Metrics, Business Metrics, NPS, XLA, etc.
* Experience implementing data and analytics capabilities to deliver value and insights.
* Strong senior stakeholder management skills.
* Master’s degree in engineering, management, or related fields preferred, or equivalent experience.
* Preferably, consulting experience in the Consumer Packaged Goods industry.
What will be your key responsibilities?
* Partner with GDO service lines, Copilots, and the wider organization to design and implement a best-in-class, fit-for-purpose Supplier/Partner Management strategy aligned with organizational goals.
* Manage and develop a geographically diverse team—building a winning culture, coaching, and mentoring.
* Collaborate with service lines and suppliers to define and achieve strategic goals.
* Ensure supplier performance meets or exceeds metrics, and enable Mars to be the Customer of Choice.
* Drive effective cadences (Operational, Strategic, Top-to-Top) to assess supplier performance and foster intentional partnerships.
* Design and implement best-in-class software and IT asset management processes, frameworks, and metrics to realize investments, analyze asset stacks, unlock value, and ensure compliance.
* Influence licensing and commercial policies of software publishers/providers and simplify engagement models.
* Implement a value management framework demonstrating GDO's impact through metrics like Business Agility, Operational Resiliency, Cost Efficiency, and Customer Satisfaction (CSAT, NPS, XLA).
* Implement the Data Excellence Office framework to provide insights for decision-making and act as a single source of truth for GDO metrics.
* Publish performance metrics regularly to GDO stakeholders.
What can you expect from Mars?
* Work with over 140,000 diverse and talented associates, guided by the Five Principles.
* Be part of a purpose-driven company striving to build a better tomorrow.
* Access top-tier learning and development resources, including Mars University.
* Receive an industry-competitive salary and benefits package, including a company bonus.
#TBDDT
Mars is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Assistance or accommodations are available upon request during the application process, and no applicant will be penalized for requesting such support.
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