Service & Logistics Coordinator
Location: Slough (Office-Based)
Salary: Up to £35,000
Position Type: Full-Time, Permanent
Working Hours: Monday to Friday 8:30-4:30
We are representing a premium aesthetic technology equipment distributor based in Slough. They supply high-end, cutting-edge devices to clinics and businesses across the UK. We are looking for a highly organised, hands‑on Service/Logistics Coordinator to join the team.
This is a dynamic, reactive role where you will be the vital link between customers, field service engineers, and the internal sales team. If you love variety & problem‑solving, this is the perfect next step for your career.
What you’ll be doing:
* Engineer Scheduling: Coordinating and booking site visits for a team of 3 specialist engineers, managing diaries, and ensuring efficient route planning.
* Logistics Coordination: Managing the movement, delivery, and tracking of high‑value equipment and demonstration units for the sales team.
* Customer Support: Acting as the first point of contact for client queries, updating them on engineer ETAs, and resolving service‑related issues.
* Problem Solving: Reacting quickly when plans change.
* Collaboration: Working closely with the internal sales and operational teams to keep the day‑to‑day business running like clockwork.
What we are looking for:
* Proven Experience: A solid background in service coordination, dispatch, hire desk control, or transport logistics. Experience dealing with field‑based engineers, technicians, or drivers would be highly desirable.
* Calm Under Pressure
* Top‑Tier Communication: An excellent telephone manner and the ability to manage customer expectations professionally.
* Tech Savvy: Competent with Microsoft Office and comfortable learning internal scheduling/operational software.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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