IT Field Engineer – Three Legged Cross – £26,000–£34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution design across a wide range of IT and telecoms products. You will play a key role in planning, installing, and supporting solutions, ensuring projects are delivered on time, on budget, and to the highest standard of customer satisfaction. Key Responsibilities * Install and configure IT and Telecoms solutions. * Onboard customers onto managed support services. * Provide both remote and on-site technical support. * Plan and manage installation projects end-to-end, including surveys, statements of work, and handover. * Assist sales and customers with technical solution design and recommendations. * Maintain accurate project and service records via CRM/ticketing systems. * Identify and drive technical sales opportunities. Essential Skills & Experience * Strong knowledge of configuring routers, switches, and firewalls. * Experience installing IT hardware and services. * Skilled with virtual environments, including disaster recovery. * Expertise in Azure and virtualised cloud services. * Hands-on experience with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred). * Cloud telephony design and implementation. * Knowledge of SIP, broadband, and LAN infrastructure (testing, terminating, and design). * Experience with CRM/ticketing systems. * Full UK driving licence. * Excellent communication and planning skills. * Professional, proactive, and customer-focused approach. Desirable Skills & Certifications * Microsoft Cloud, Server (2012–2022), and Security (Defender) experience/certifications. * Networking certifications (CCNA, Fortinet, Netgear). * VMware/Hyper-V experience. * PC/Laptop build and fault diagnosis. * Router/firewall configuration (Draytek & FortiGate preferred). * VOIP telephony solutions. * Project management qualifications/experience. * ConnectWise Manage CRM experience. Benefits * Salary: £26,000–£34,000 DOE * Company vehicle * 23 days holiday bank holidays, rising to 25 after 2 years * Opportunities for certification and career development IT Field Engineer, Azure, IT Support