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Customer service/post office assistant

Alford
Gill Marsh Forecourts Limited
Office assistant
Posted: 15 March
Offer description

Overview

We are seeking a motivated and detail-oriented Customer Service Assistant and Post Office Assistant to support our team in a new Morrisons Daily store in Alford. This role will involve working 12 hours over 2 days and is pivotal in delivering exceptional customer service across both the retail store and Post Office counter. The ideal candidate will have strong organisational skills, a friendly and outgoing personality, and the ability to manage clerical and retail tasks efficiently.


Duties

* Greet customers warmly and assist them with purchases and enquiries at the Post Office counter and within the store.
* Process Post Office transactions and retail sales accurately using computerised systems.
* Handle cash and card payments responsibly and in line with company procedures.
* Maintain an organised and professional counter area, ensuring all clerical duties are completed promptly.
* Assist with stock replenishment, facing up shelves, and maintaining the overall appearance of the Morrisons Daily store.
* Work collaboratively with colleagues to ensure smooth daily operations and excellent customer service delivery.


Requirements

* Strong organisational skills with the ability to multitask in a busy retail and Post Office environment.
* Previous Post Office experience is advantageous but not essential as full training will be provided.
* Retail experience is desirable.
* Excellent communication skills and a proactive approach to customer service.
* Reliable and flexible to work 12 hours across 2 days.
* If you are passionate about providing excellent customer service and enjoy working in a busy retail environment, we encourage you to apply for this exciting opportunity within our new Morrisons Daily store.
* Job Type: Part-time
* Work Location: In person
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