Overview
Senior Office Administrator - Stonehouse at Xeinadin
Location: Stonehouse, United Kingdom · Employment Type: Permanent · Duration: N/A
Company Description: Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission is to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential.
Description: Join our team as a Senior Office Administrator. Reporting to the Area Practice Manager, this role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group.
Responsibilities
* Manage phone calls, ensuring professional and timely responses.
* Chase clients for required books and records to meet deadlines.
* Oversee scanning, filing, and organisation of documents.
* Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines.
* Finalise and distribute accounts and personal tax packs to clients for approval.
* Assist the Hub Credit Controller in resolving debtor queries.
* Process invoices, write-offs, and WIP adjustments.
* Apply for HMRC and Companies House authentication codes.
* Allocate disbursements to clients and manage payments over the phone.
* Process and reconcile office petty cash and handle cheque payments.
* Schedule client appointments and coordinate the safe return of books and records.
* Maintain an inventory of IT equipment, including laptops, issued to team members.
* Order office supplies and manage stationery stock.
* Provide project support to the Area Practice Manager as required.
Qualifications
* Proven experience in administration and a fast-paced environment
* Very high level of attention to detail and accuracy
* Proficient with Microsoft Excel, Word, Outlook, etc.
* Excellent time management skills - handling multiple and varied deadlines concurrently
* Must be able to meet administrative deadlines
* Be able to work independently as well as part of a team
* Organised, proactive, reliable and self-motivated
* Confident communicator with personnel at all levels within the business, both written and verbal
Job Details
* Model: Office Based
* Salary: Competitive
Benefits
* Company Pension Scheme
* 25 days of annual leave + bank holidays
* Additional annual leave days from certain levels of seniority
* Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
* Business closure over Christmas
* Life Assurance x4 annual salary
* Enhanced family leave policies
* Enhanced Company Sick Pay
* Employee Assistance Programme – 24/7 support, free and confidential
* Corporate Discounts Platform
* Flexible Benefits platform with opt-in to insurances (level of seniority dependent & self-funded at corporate rates) such as PMI, Critical Illness Cover, Cash plan, Cycle to work, Eye care, Dental, subject to exceptions and business needs
Note: Referrals and job postings listed are for context and are not part of the core job responsibilities.
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