Starling Manchester, England, United Kingdom
Senior People Operations Specialist
Starling is a fully licensed UK bank committed to changing how people manage their money. With more than 3,000 employees across London, Southampton, Cardiff and Manchester, we combine the culture of a fast‑moving tech company with the fairness and simplicity of a traditional bank.
The Senior People Operations Specialist will support our efforts to create a world‑class positive employee experience from application through the entire employee life cycle. The role will manage transactional activities, implement comprehensive processes, and ensure an impactful employee experience.
Responsibilities
* Manage the joiner, mover and leaver processes for all employees, ensuring contractual accuracy, compliance and minimisation of risks.
* Knowledge of background screening processes and administer in‑house background checks in line with business tolerances.
* Ensure candidates have correct Right to Work documentation and stay current with regulations globally.
* Partner with Workplace Technology to deliver new hires' tech and support the return of tech from leavers.
* Support and/or deliver onboarding sessions.
* Respond to a high volume of employee queries and develop clear frequently asked questions.
* Ensure data in HRIS and other people systems are accurately updated.
* Work with the wider People team on SMCR processes.
* Manage employee benefits.
Requirements
* 3‑5 years experience in a fast‑paced, high‑growth People Operations team.
* Demonstrable knowledge of international HR practices and regulations.
* Experience in a Financial Services or highly regulated environment.
* Experience running and driving improvements in people processes.
* A positive and proactive attitude, with the ability to create order from chaos.
* An ambition to shape and create an efficient team through the implementation of new technology.
* High attention to detail.
* Confidence to build relationships with candidates, employees, and internal partners.
Benefits
* 25 days holiday (plus the ability to take public holidays when works best for you).
* An extra day holiday for your birthday.
* Annual leave increases with length of service; you can choose to buy or sell up to five extra days off.
* 16 hours paid volunteering time per year.
* Salary sacrifice, company‑enhanced pension scheme.
* Life insurance at 4× your salary.
* Private medical insurance with VitalityHealth, including mental health support and cancer care; partner benefits include discounts with Waitrose, Mr & Mrs Smith and Peloton.
* Generous family‑friendly policies.
* Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
* Access to initiatives such as Cycle to Work and salary‑sacrificed gym partnerships.
About Us
Starling Bank is on a mission to radically reshape banking – and that starts with our brilliant team. We proudly bring together people of all backgrounds and experiences who love working together to solve problems.
We are an equal‑opportunity employer. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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