Financial Conduct Authority
Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers
Role Overview
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Infrastructure and Exchanges Directorate, the Capital Markets Department focuses on supervision and policy relating to key aspects of wholesale financial markets, including primary markets, credit ratings and benchmark providers, trading conduct and transparency, and wholesale cryptoasset markets.
Responsibilities
* Deliver consistent administrative support to four managers and their teams, ensuring smooth day‑to‑day operations and enabling leaders to stay focused on priorities.
* Manage and optimise complex diaries, scheduling meetings, resolving clashes and coordinating with internal/external stakeholders to maximise productivity and minimise disruption.
* Handle incoming correspondence and queries from firms, including those related to meetings, conferences and events, providing timely, accurate responses that improve professional relationships.
* Coordinate travel and meeting logistics, from room bookings to refreshments, to create seamless, well‑prepared environments that support effective engagement and collaboration.
* Support onboarding and recruitment processes, ensuring new joiners and staff movers experience a smooth, organised transition that helps them feel comfortable and equipped for their positions.
* Collaborate closely with other administrators across the department and directorate to deliver consistent service standards and cultivate a supportive, team‑centred culture.
* Provide cover and support for other teams and contribute to ad hoc projects, offering flexible, solutions‑focused assistance that adds value across the organisation.
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