Join Howden's Schemes division and play a pivotal role in our unique renovation insurance team as a New Business Account Handler in our Colchester or Burnham on Crouch office.
In this target‑driven position, you will be responsible for managing new business opportunities within the residential and commercial property renovation sector. You will offer bespoke insurance solutions to clients carrying out a renovation or self‑build project, build strong client and insurer relationships, and contribute to the team's overall success. This role demands a proactive individual with a passion for sales and insurance and the drive to exceed both personal and team targets.
This is a full‑time, permanent position working in the office two days per week.
Responsibilities
* Organise and manage personal work activities to achieve team objectives and meet agreed targets
* Manage assigned projects and contribute to other projects as required
* Review client documentation to ensure comprehensive and accurate information is presented for the quoting process
* Collate and communicate client requirements to ensure appropriate marketing of the risk
* Liaise with clients to resolve queries and respond to market and third‑party queries as appropriate
* Produce high‑quality market documentation, securing appropriate authorisations
* Work with underwriters to place insurance that balances quality, coverage, and price
* Process data promptly and accurately on relevant systems to support client service and internal processes
* Maintain accurate and timely documentation for clients, ensuring proper organisation of records
* Adhere to company policies, procedures, and obtain required authorisations
* Foster and nurture positive relationships with colleagues and external contacts
* Provide support and assistance to senior colleagues and/or their clients on request
* Deal with or refer client enquiries, renewals, and mid‑term adjustments
Skills
* Minimum 18 months experience in general knowledge of insurance
* Strong literacy and numeracy skills
* Ability to work under pressure and to short deadlines
* Accuracy and attention to detail
* Knowledge of Acturis system is desirable
* Proficiency of Microsoft Excel / Word
Qualifications
* A levels (desirable)
* Cert CII and above (desirable)
Benefits
* Our successes have all come from someone brave enough to try something new
* We support each other in the small everyday moments and the bigger challenges
* We are determined to make a positive difference at work and beyond
Reasonable Adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
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