Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Directorate support officer

Stoke-on-Trent
University Hospitals of North Midlands NHS Trust
Support officer
Posted: 19h ago
Offer description

Overview

University Hospitals of North Midlands is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as the role does not meet the skill or salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply; however UHNM will be unable to offer sponsorship at the end of the graduate visa. You must also have at least six months remaining until your graduate visa expires at the start of employment for training and operational reasons.


Responsibilities

* Deputise for the Operational Services Managers when necessary.
* Work with other Directorates/Divisions to ensure achievement of the Trust’s and Divisional corporate objectives, including validation and management of the Referral to Treatment (RTT) framework.
* Ensure patients waiting for treatment on elective care pathways (RTT, Cancer, and Diagnostics) are validated and their treatment pathways are expedited in line with service and patient expectations; escalate any breaches of targets and manage them with Administrative Teams, Service Managers and Clinicians.
* Identify, investigate and determine data quality errors on the Electronic Patient Record (ESR) System and other systems; work with the Directorate to implement sustainable solutions to resolve these issues.
* Assist the Directorate Management Senior Team in the efficient and effective operational management of resources within the Directorate/Service Line(s) to deliver continually improving high-quality patient care within available resources.
* Support the management of the RTT framework and act as the main administrative resource by supporting the corporate validation and pathway tracking process.
* Ensure patients waiting for treatment on elective care pathways are validated and their treatment pathways are expedited; escalate breaches and manage them with Administrative Teams and the Inter Provider Transfer Lead; work with service managers and clinicians to ensure timely treatment.
* Support the Operational Services Managers with patient access and the flow of patients through the Directorate services, including elective and non-elective inpatients, day cases, emergency portals, outpatient clinics, theatres and diagnostic activities.
* Provide information for management to present at various forums; be flexible to deliver the Directorate agenda and offer support to colleagues, including cover in times of absence.


Additional information

* For more information on working for the Trust, please see the attached Job Description and Person Specification.
* For more details on the post, please contact Kellie Smith (see contact details).
* New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
* We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
* Flexible working will be considered in line with Trust policies.
* We work with 'trac.jobs' to support our recruitment process. If you have any queries regarding this please read this privacy notice.
* UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. If AI is used, declare this within your submission.


Additional notes

UHNM is one of the largest and most modern NHS trusts. We serve around three million people and have a workforce of around 11,000. Our two sites are Royal Stoke University Hospital and County Hospital in Stafford. We are a centre for major trauma and offer development packages to support staff potential.

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Directorate support officer
Stoke-on-Trent
University Hospital of North Midlands NHS Trust
Support officer
Similar job
Service support officer
Stoke-on-Trent
WMJobs
Support officer
Similar job
Directorate support officer
Stoke-on-Trent
NHS
Support officer
See more jobs
Similar jobs
Healthcare jobs in Stoke-on-Trent
jobs Stoke-on-Trent
jobs Staffordshire
jobs England
Home > Jobs > Healthcare jobs > Support officer jobs > Support officer jobs in Stoke-on-Trent > Directorate Support Officer

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save