Leaf HOSPITALITY is seeking a commercially minded and
people-focused General Manager to lead one of our hotels.
Reporting to the Chief Operating Officer, this is an
opportunity for a hotel leader who enjoys building high-performing teams,
driving standards, and delivering exceptional guest experiences while improving
overall business performance.
As General Manager, you will have responsibility for the
operational and financial performance of the hotel, leading the senior
leadership team and ensuring every department is aligned to deliver outstanding
service, strong commercial results and a positive team culture.
About You
We're looking for someone who can demonstrate:
* Previous
senior hotel leadership experience as a General Manager, Hotel Manager or
Operations Manager within a quality hotel environment.
* Strong
commercial awareness with experience driving revenue growth and business
performance.
* Significant
Food & Beverage, banqueting and Spa experience.
* Excellent
financial management skills, including budgeting, forecasting and cost
control.
* A
track record of developing, coaching and retaining high-performing teams.
* Strong
knowledge of health, safety and compliance requirements.
* The
ability to build strong relationships with owners, colleagues, guests and
the local community.
* A
hands-on leadership style with a passion for hospitality and service
excellence.
Key Responsibilities
* Lead
the overall operation and performance of the hotel.
* Inspire,
coach and develop the senior leadership team.
* Drive
commercial performance and identify opportunities for growth.
* Maintain
exceptional guest satisfaction and service standards.
* Ensure
robust financial controls, forecasting and business planning.
* Lead
regular business reviews and performance meetings.
* Oversee
major events and key operational activities.
* Act
as an ambassador for the hotel within the local market and community.
What We Offer
* Competitive
salary and benefits package.
* Team
Member discounted stays across the leaf HOSPITALITY portfolio.
* 50%
discount on food and beverage.
* Ongoing
learning and development opportunities.
* 24/7
Employee Assistance Programme.
* Enhanced
annual leave and family leave benefits.
* Additional
pension contribution.
* Long-service
recognition award of up to £500.
This hotel is managed by leaf HOSPITALITY who is a hotel
management company that has one simple value that underpins everything we do:
be excellent. We work with branded and independent hotels. Our vision is to be
a leader in the market where every member of our team plays a part in
delivering excellent service to our guests, owners, and team members.
#BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial