Account Manager Full-time, permanent opportunity Monday to Friday working pattern Fully on-site role Salary: £28,000 per year What You’ll Be Doing * Managing a portfolio of client accounts and maintaining strong working relationships * Acting as a primary point of contact for client queries and support * Delivering regular account updates, reports, and performance insights * Collaborating with internal teams to ensure client expectations and service standards are consistently achieved * Resolving issues and queries efficiently and professionally * Reviewing account performance and identifying areas for improvement * Supporting client retention and contributing to wider business growth initiatives * Keeping CRM systems and internal records accurate and up to date Must haves * Previous experience in account management, customer service, or client relationship roles * Excellent communication and interpersonal skills * Strong organisational abilities with a high level of attention to detail * Comfortable analysing reports and working with performance data * Good working knowledge of Microsoft Office and CRM platforms * A professional, proactive, and customer-focused approach * Ability to manage workload effectively within a fast-paced environment Nice to Haves * Experience within debt collection, credit control, or financial services environments ...