Job Description
Operations Administration Manager
* Annual Salary: Competitive
* Location: Walsall
* Job Type: Full-time
* 12 months fixed term contract
We are seeking an Operations Administration / Sales Support Manager to oversee and manage our company's operations administration across various activities. This role is crucial for maintaining high work quality and efficiency within the company. The successful candidate will be responsible for leading the Operations Administration team and ensuring all processes are carried out professionally to meet customer satisfaction.
Day-to-day of the role:
* Responsible for the management of the company’s operations administration and sales support function.
* Involved in the development and evolution of processes to improve administrative performance and quality of output, including purchase order processing and sales order processing.
* Lead and manage the Operations Administration team.
* Perform data inputting on spreadsheets and other systems.
* Maintain a customer-focused approach, ensuring all interactions and services are conducted professionally.
* Uphold work quality and professionalism, representing the company as required at all times.
* Control costs and ensure all goods and services are delivered professionally to the satisfaction of customers.
* Carry out additional duties as capable and requested.
* Undertake required training to stay updated with company policies and procedures.
Required Skills & Qualifications:
* Confidence in using all Microsoft packages and other departmental software.
* Accurate data entry skills and strict adherence to processes.
* Experience in personnel management.
* Strong communication skills, capable of building and maintaining effective customer and supplier relationships.
* Previous experience of Transport, Warehouse and Logistics would be an advantage.
To apply for this position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.