Baby Loves, Wilmslow - We would love you to be a part of this amazing journey.
At Baby Loves, we believe shopping for your baby should feel exciting, inspiring and deeply personal. Based in the heart of Wilmslow, weve created a space where beautifully designed products, expert guidance and genuine customer care come together effortlessly.
Founded by Sarah and Steve, whose combined experience spans more than 25 years with leading nursery retailers including Mamas & Papas and Mothercare, Baby Loves was built from a passion for helping families discover products they truly love and trust.
From luxury pushchairs and handcrafted nursery furniture to timeless clothing, gifting and everyday essentials, every collection is carefully curated with style, quality and practicality in mind. We work with brands we genuinely believe in and products wed confidently recommend to our own families.
What matters most to us is the experience taking time with every customer, offering honest advice, personalised appointments and support that continues long after you leave the store.
Baby Loves is more than a baby boutique; its a destination for modern parents looking for something thoughtful, elevated and special.
Were Hiring | Senior Retail Store Manager
Weve created a luxury nursery and lifestyle destination in the heart of Wilmslow built around exceptional service, beautifully curated products and memorable customer experiences. As our business continues to grow, were looking for an exceptional Senior Retail Store Manager to help lead the next chapter of our journey.
This is far more than a traditional store management role. Were looking for a commercially minded retail leader who thrives on driving sales, building high-performing teams and delivering an elevated customer experience while also being hands-on and fully invested in every aspect of the business.
Youll be involved in everything from leading the shop floor and coaching your team, to stockroom organisation, operational processes, commercial planning and contributing to wider business strategy. One moment youll be supporting a customer with a premium nursery consultation, the next youll be analysing performance, improving processes or helping implement new ideas that support the growth of the business.
This role would suit someone entrepreneurial in mindset a strong people leader who loves retail, understands luxury service and enjoys balancing commercial performance with operational excellence.
Customer experience and sales performance are at the heart of everything we do, so were looking for someone who knows how to inspire confidence within a team, build lasting customer relationships and create a culture where service standards are consistently exceptional. Alongside this, youll need to be highly organised and process-driven, ensuring the business operates smoothly behind the scenes while maintaining a premium customer journey at all times.
Were looking for someone who is:
Passionate about delivering exceptional customer experiences
Commercially driven with a strong sales mindset
A confident, inspiring and hands-on leader
Experienced in developing high-performing teams
Operationally excellent and highly organised
Process-driven with strong attention to detail
Motivated by continuous improvement and business growth
Energetic, proactive and naturally people-focused
This is an exciting opportunity to join an ambitious independent business where your ideas, leadership and contribution will genuinely make an impact. Youll have real autonomy, the ability to influence the direction of the business and the chance to grow alongside the company as we continue to evolve.
Whats on offer:? A high level of autonomy in the role - you will run the business like it is your own, with the opportunity to drive commercial success and bring your ideas to life.
? Competitive salary depending on experience
? Excellent performance-related bonus structure - we will reward great performance and recognise success
? Genuine progression opportunities as the business grows - we want a leader who is able to build a business and their people, as the business grows you will grow with us!
? The opportunity to work within a premium retail environment - we are a beautiful boutique store in the heart of the Cheshires Golden Triangle
? A supportive, passionate and ambitious team culture - we have a great team of people who are passionate about service and sales, they need a leader that can take them to the next level as the business grows.
? xsngvjr Free on site parking
? Staff discount
If youre an experienced retail leader ready for your next challenge wed love to hear from you.
Find out more about this role by reading the information below, then apply to be considered.