Sales Coordinator
We are working with a well-established manufacturing business operating within a fast-paced, customer-focused production environment. Due to continued growth, they are now looking to recruit a Sales Coordinator to join their commercial team at their UK manufacturing site.
This Sales Coordinator role is ideal for someone who enjoys being the central point of contact between customers and internal manufacturing teams, ensuring orders move smoothly from placement through to delivery. The successful Sales Coordinator will play a key role in customer satisfaction, commercial coordination, and supporting long-term account growth.
The Role – Sales Coordinator
As a Sales Coordinator, you will be part of a collaborative commercial team supporting a portfolio of manufacturing customers. You will coordinate day-to-day sales and order activity, acting as the interface between customers and departments such as production, purchasing, quality, engineering, and despatch.
The Sales Coordinator will take full ownership of customer communication, order progression, and issue resolution, always ensuring a high level of service. This Sales Coordinator position is hands-on, varied, and embedded within a manufacturing environment.
Key Responsibilities of the Sales Coordinator
Build and maintain strong working relationships with key customer contacts, supporting account development alongside senior commercial colleagues
Coordinate customer orders from initial placement through the manufacturing process to final shipment
Process purchase orders and ensure orders are shipped on time
Work closely with buyers to ensure kit clearance and material availability
Liaise daily with production, quality, engineering, and despatch teams to support delivery commitments
Support and coordinate Requests for Quotation (RFQs) to help secure new and repeat business
Identify and resolve issues such as RMAs, late deliveries, or carrier problems in a proactive manner
Interpret customer feedback and communicate insights internally
Produce and distribute regular reports including open order books, stock reports, delivery updates, PODs, and RMA reports
Maintain a good understanding of customer products and the sectors they operate in
Act as a key point of contact for customer service emails, calls, and site visitorsAbout You – Sales Coordinator
To succeed as a Sales Coordinator, you will ideally have experience working in a manufacturing or production environment and enjoy managing multiple priorities at pace.
You will bring:
Strong communication and interpersonal skills, with a professional and customer-focused approach
Experience coordinating sales, accounts, or customer service within manufacturing
Confidence working with order data, lead times, and delivery schedules
A proactive mindset and willingness to raise issues early to find solutions
The ability to stay calm, organised, and effective under pressure
Strong planning and prioritisation skills
Good IT skills, including MS Outlook, Word, and Excel
Experience with MRP or stock management systems (desirable)The Sales Coordinator will be joining a supportive, professional environment where collaboration and continuous improvement are actively encouraged.
Package & Benefits
Salary from £28,000 (dependent on experience)
Full-time: 37 hours per week
Monday–Thursday: 08:30–17:00
Friday: 08:30–13:30
25 days holiday bank holidays (including Christmas shutdown)
Pension scheme with employer contribution
Free parking and excellent on-site facilities
Complimentary fruit and hot/cold drinks
Hybrid working available by agreement