Chester office Permanent Position Your mission: Proactively you will manage customer needs and expectations, ensuring alignment with demand & capacity plans whilst developing and maintaining good working relationships with customers and with the various internal departments. Leading weekly/monthly/quarterly demand review meetings with customers you will be an active member of the member of the Ardagh Metal Packaging Trading UK team. Key Responsibilities: You will, manage customer Inventory to ensure correct stock coverage, including slow moving stock, new designs and obsolescence, monitor forecast accuracy working closely with customers to meet targets, manage day to day customer call off requirements ensuring all requirements are met on time which includes SAP administration of orders & returns whilst working closely with key stake holders to ensure all orders are met OTIF. In addition, you will be required to update and issue reports, including stocks reports, ATM models and capacity and demand overviews. Work on demand analysis, driving process improvements to ensure effective communication with customers and within the UK Trading team. Demand Analysis on a 13-week horizon using forecasts, sales, capacity and demand plans. Ensure customer and business plans are aligned Highlighting potential supply risks or opportunities Proactively using analysis to ensure smooth operation Short Term demand analysis, 4–5-week Horizon monitoring call offs vs forecasts and available capacity to ensure no risk to supply Administration duties are required as you would expect in a Supply and Demand environment. Requirements: Education Level: 5 GCSE’s or equivalent including Maths and English at C Grade or above. MS Office – good working knowledge of Word/ Excel / Powerpoint. Good working knowledge of SAP. The ideal candidate will have proven experience of working within a fast paced, high volume manufacturing organisation, be highly motivated and have the ability to work on own initiative while demonstrating excellent attention to detail. A flexible approach We offer: Competitive compensation and benefit package customised per role Flexible and hybrid work organisation International and diverse work environment About Ardagh Group Ardagh Group is a global leader in metal and glass packaging solutions, producing packaging for the world’s leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then we have grown rapidly to a team of more than 20,000 people with revenues of almost $10 billion. Today we have a presence across Europe, Africa and the Americas. Did you know that Ardagh produce many of the beverage cans and bottles you drink your favourite beverages from? Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality? Did you know we produce more than 160 million containers per day? Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what’s possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact whilst remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you’ll enjoy the journey! Click here for more information about our careers or click here for more information about Ardagh Group.