Senior Housing Benefit Appeals Officer
£31.91 per hour (Umbrella)
Monday to Friday | 9:00am – 5:00pm
Primarily Home-Based (Occasional Office Attendance)
Contract Role
We are currently recruiting for an experienced Senior Housing Benefit Appeals Officer to join a Local Authority team on a contract basis. This role is focused exclusively on appeals work and requires a specialist with strong experience managing complex cases through reconsideration, escalation and Tribunal stages.
The Role
You will be responsible for managing a caseload of Housing Benefit appeals, ensuring cases are progressed efficiently and in line with legislation, policy and Tribunal requirements.
Key responsibilities include
* Preparing and submitting Housing Benefit appeal cases
* Managing reconsiderations and escalated appeals
* Preparing detailed appeal submissions and legal documentation
* Representing the Council at Tribunal hearings
* Liaising with internal teams, legal representatives and external stakeholders
* Ensuring compliance with current Housing Benefit legislation and guidance
* Maintaining accurate case records and meeting strict deadlines
Essential Requirements
* Significant recent experience working specifically within Housing Benefit Appeals
* Proven experience preparing appeal submissions and reconsiderations
* Experience attending and representing cases at Tribunal hearingsStrong knowledge of Housing Benefit regulations and appeal procedures
* Ability to manage complex caseloads independently
Working Arrangements
* Primarily remote/home-based role
* Occasional office meetings required
* Attendance at several Tribunal hearings each month is essential
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
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