Posted: 15 June
The role
At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.
Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.
As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day.
About the Job
Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service Build strong customer relationships and promote loyalty programs Recruit, onboard, and coach talent, securing succession plans Set and manage individual and team targets, proactively assessing performance Oversee store operations: inventory, cash handling, loss prevention, and compliance Ensure implementation of all Swarovski policies, procedures, and standards About You
3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands Excellent leadership, coaching, and team development skills Digital proficiency and strong operational know-how A winning personality to easily establish a trustful relationship and empower others Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset English skills What We Offer
You can expect a range of benefits, including:
Competitive salaryMonthly bonus schemeIndustry leading, generous staff discount (60% off the RRP) starting on your first day30% off the RRP on Swarovski Created DiamondsEnhanced annual holiday entitlement1 x paid Volunteering Day each yearFood & refreshments provided in store to be enjoyed during your shiftStaff Referral Bonus – up to £250Jubilee Awards to celebrate key service milestonesAnnual Awards to celebrate and recognize your achievementsSeason Ticket LoanExclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discountsOpportunities for career development Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.
