Planner/Scheduler/Coordinator
£35,296.00 (£36,984.00 after 6 months)
Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth.
You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual.
In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital.
Due to a rotating shift pattern you must be comfortable working on a shift pattern.
Responsibilities include:
* Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems
* Liaising with, and directing, field-based operatives
* Understanding response times and SLAs
* Identifying and escalating early warnings for risk to response times
* Understanding the difference between planned and responsive works
We would be keen to hear from you if you have:
* Logical thinking with the ability to resolve problems quickly and effectively.
* Computer literate, with understanding of MS Office packages.
* Experience in customer service and working to targets is ideal – However this is not a call centre based role.
* Data input skills