Lettings Team Leader Manchester £35,000 £10,000 Bonus Residential Sector Great step-up opportunity Are you ready to take the next step in your lettings career? We’re working with a forward-thinking residential operator in Manchester looking to hire a Lettings Team Leader to support and motivate a high-performing team. Whether you’re already leading a small team or ready to step up into your first leadership role, this is a brilliant opportunity to shape the lettings experience and make a real impact. Outline duties: * Leading and supporting a lettings team, ensuring exceptional customer experience * Driving enquiry handling, bookings, and tenancy progression * Supporting the performance and development of team members * Managing daily team workflows and setting performance targets * Acting as a point of escalation for complex queries and customer issues * Collaborating with marketing and operations to optimise occupancy * Supporting the delivery of monthly and quarterly lettings targets Experience required: * Experience in residential lettings (PBSA, BTR, or traditional rental sectors welcome) * Strong communication skills and a passion for people management * Either some existing team leadership experience or a clear desire to take that step * Confident using CRM/lettings platforms and managing applicant pipelines * Customer-focused, energetic and hands-on approach Why Apply? * Clear progression into a full management role * Supportive team culture and high-profile residential brand * Real autonomy and a chance to influence how the lettings function grows * Attractive bonus structure based on team and individual performance Synced is acting as the outsourced talent partner and will be treating all applications in the strictest of confidence