Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
We are looking for a Council Tax Billing and Support Officer to work in our busy Revenues and Benefits team, administering accounts and dealing with enquiries from residents and businesses.
You'll be a highly motivated individual who:
1. has excellent customer service skills, with confidence in dealing with customers, over the phone, and in writing
2. is a committed team player, while also able to work independently and use their own initiative
3. can work under pressure and manage competing priorities to meet tight deadlines
4. has experience of dealing with customer accounts and handling enquiries
5. has strong attention to detail, ensuring accuracy in billing and administration.
An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
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