Description:
Mobile Customer Support Engineer
Location: Ideally based between Glasgow and Edinburgh (easy access to M8)
Type: Full-time, mobile role
Salary: £32,000–£34,000 + 17.5% shift allowance + company vehicle + benefits
About the Role
We’re looking for a hands-on engineer to support and maintain automated cash handling equipment across customer sites in Glasgow and Edinburgh. You’ll be key to keeping machines running smoothly and ensuring great service.
What You’ll Do
1. Service and repair cash automation machines
2. Troubleshoot electrical and mechanical faults
3. Travel between customer sites (vehicle provided)
4. Follow safety and security procedures
5. Keep service records and reports up to date
Where You’ll Work
Weekly rotating shifts:
6. Week 1: Post Office, Glasgow – 06:00–14:00
7. Week 2: G4S, Glasgow – 07:00–15:00 or 08:00–16:00
8. Occasional: NatWest, Edinburgh
Other shifts:
9. Days: Mon–Fri, 07:30–15:30
10. Nights: Mon–Thurs, 21:30–07:30 (4 x 10hr shifts)
What You’ll Need
11. Engineering or electrical apprenticeship (preferred)
12. Experience with electromechanical systems
13. Good fault-finding and problem-solving skills
14. Strong customer service and communication
15. Willingness to travel and work flexible hours
16. CSCS card (nice to have, not essential)
Best Places to Live for This Role
Livingston, Bathgate, Falkirk, Coatbridge, Cumbernauld, Airdrie, Motherwell, or Hamilton.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.