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Housing liaison officer (terminations & sign up officer)

Stratford-upon-avon
London Borough of Newham
Liaison officer
Posted: 1 January
Offer description

Housing Liaison Officer (Termination & Sign Up Officer)
£41,133 - £43,680 per annum
1 Permanent Post

This position reports to the Termination & Sign-Up Team Leader and is part of Strategic Void Management. This job has no direct line management of staff.

The role will predominately be signing up applicants ensuring they are issued the correct tenancy and also at times carrying out Accompanied Viewings with tenants.

Another function the post holder will be responsible for is ensuring tenancies are terminated speedily within housing law to ensure no delays in the voids process.

This post will also be responsible for updating NEC property, voids module and other associated spreadsheet to allow the monitoring of void properties, sign-ups and tenancy termination.

The post is based at Bridge Road Depot and is not a hybrid role with the post holder having to attend the office five days a week.,

It would be advantageous for the candidate to have knowledge of housing law, LBN’s housing stock, voids and any qualifications relating to housing or housing law. Also, a knowledge of the allocations process would be helpful to the job role.

Please view JD

closing date: 12th January 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by .

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