Location: Hybrid (UK-based – Leicester or within commuting distance)
Reporting to: COO, CareApps Ltd (Empathika)
Collaborates with: CTO, Product Design Lead, QA Lead, and Development Team
About Empathika
Empathika, a flagship product of CareApps Ltd, is an AI-powered healthcare platform designed to transform medication management, communication, and compliance across care homes and domiciliary care. Following a successful launch at the Birmingham Care Show, we are entering an accelerated growth phase, supported by renewed investor commitment and an expanded development capacity.
Role Purpose
To manage the end-to-end delivery of Empathika’s product roadmap — from requirement gathering and backlog prioritisation to sprint delivery and release management — ensuring all deliverables meet client expectations, compliance standards, and commercial timelines.
Key Responsibilities
1. Product Ownership & Requirements Gathering
o Engage with care home managers, nurses, and partners to collect detailed business and functional requirements.
o Translate those requirements into user stories, acceptance criteria, and feature specifications.
o Maintain a living product roadmap aligned with company vision and stakeholder priorities.
2. Delivery Management
o Oversee day‑to‑day sprint planning, backlog grooming, and progress tracking with the development team.
o Ensure timely and high‑quality releases through structured sprint reviews and retrospectives.
o Collaborate closely with QA and engineering to remove blockers and maintain delivery velocity.
3. Stakeholder & Client Communication
o Act as the UK point of contact for internal stakeholders, clients, and pilot partners.
o Coordinate demos, UAT feedback sessions, and release notes.
o Prepare concise product update reports and investor progress summaries.
4. Compliance & Quality
o Ensure all product features align with UK care sector regulations (CQC, NICE, GDPR, etc.).
o Work with internal compliance leads to map modules against care frameworks.
5. Documentation & Reporting
o Maintain clear and up‑to‑date documentation: backlog, sprint reports, and technical notes.
o Provide structured progress reports to the COO and CTO.
Essential Skills & Experience
* 5+ years in Product Management, Delivery Management, or Business Analysis for SaaS or digital healthcare platforms.
* Proven experience coordinating distributed or cross‑functional development teams.
* Strong understanding of Agile (Scrum/Kanban) principles.
* Familiarity with eMAR, care planning, or healthcare software.
* Excellent communication, documentation, and stakeholder management skills.
* Proficiency in tools such as Jira, Confluence, and Figma.
Desirable
* Background in HealthTech, MedTech, or CareTech (UK market).
* Knowledge of data protection, cybersecurity, and medical compliance standards.
* Technical literacy with APIs, integrations, and UI/UX workflows.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Project Management and Information Technology
* Hospitals and Health Care
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