Busy 91 Bedroom City Center hotel requires a duty manager to join our team.
Key responsibilities of the Duty Manager:
* Ensuring you are prepared for every shift with faultless hotel knowledge
* Show passion for your guests' experience by attending daily briefings to learn about special occasions, requirements and VIP guests
* Ensuring all guests receive prompt service and guidance relating to their stay
* Be confident in handling guest requirements, special requests and complaints
* Be flexible in covering all departments and offer support regarding the team to ensure they are equipped for service
* Take ownership in the smooth running of all departments during your shift
Preferred skills of Duty Manager:
* experience in a hotel or other service industry in a supervisory capacity
* a good knowledge of food service
* articulate and communicative
* numerate
* good interpersonal skills
* organised and systematic
* concerned with quality of product and service
* computer literate
* proven leadership ability
The work pattern will be 5 days out of 7 with a variety of shifts, including weekends and regular paid overnight stays in the hotel.
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Work Location: In person