PJT Partners Inc. is seeking an experienced IT Service Manager to lead day-to-day IT support operations across our international offices. This role has accountability for technical issue resolution, service delivery quality, and team performance. The position involves operational support leadership and ITSM governance oversight.
The ideal candidate will have over 7 years in IT support operations, with significant leadership experience. Strong ITIL knowledge and hands-on ServiceNow experience are essential. This role is crucial for maintaining high service quality across diverse international locations.
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