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Join to apply for the Mobile Facilities Coordinator role at OCS
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Working Days: Monday - Friday, 8 hours per day between the hours of 7am-7pm
This role covers 7x sites from Newcastle to Darlington.
Are you a proactive and organised professional with a passion for delivering high-quality facilities services? OCS is looking for a Facilities Coordinator to join our team in the Yorkshire region, covering sites across Sheffield, Leeds, and Wakefield. In this mobile role, you’ll play a key part in ensuring the smooth delivery of soft services including cleaning, porterage, reception, and helpdesk operations. You’ll support the Facilities Manager and wider contract team to maintain service excellence, drive performance, and build strong client relationships.
As part of your role, your key responsibilities will include, but are not limited to:
* Manage and monitor performance across cleaning, porterage, reception, helpdesk, and accommodation services to meet KPIs and SLAs.
* Coordinate in-house teams, manage staffing levels, and support recruitment processes including interviews and onboarding.
* Act as a key point of contact for clients in the Facilities Manager’s absence, ensuring professional and proactive communication.
* Support contract compliance through documentation, audits, and reporting to senior management.
* Manage helpdesk operations, analyse service data, and produce reports to support continuous improvement.
The Ideal Candidate Should Meet The Following Criteria
* Must have Right to Work in the UK
* An enhanced DBS will be completed for the successful candidate.
* Proven background in managing soft services and operational delivery in a facilities environment.
* Experience managing operational staff and coordinating service delivery teams.
* High-level skills in scheduling, multitasking, and maintaining service standards.
* Excellent communication and presentation skills, with the ability to build strong client relationships.
* Familiarity with recruitment, disciplinary processes, and general HR practices is advantageous.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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