Sales Office Manager - Location: Livingston Are you a dynamic and results-driven leader with a passion for sales and customer service? Our client is looking for a Sales Office Manager to drive performance, lead a high-performing internal sales team, and help shape the future of their branch operations About the Role: As Sales Office Manager, you'll play a key role in leading and managing the internal sales function. You'll inspire a culture of success, deliver outstanding service to our customers, and exceed financial targets through intelligent trading and strong leadership. You'll also act as a bridge between our sales team, suppliers, and external account managers-ensuring alignment and driving growth. What You'll Be Doing: *Lead, coach and develop a high-performing internal sales team. *Monitor and communicate team and branch performance daily. *Set and achieve revenue, gross profit and margin targets. *Build and maintain long-lasting relationships with customers, suppliers, and colleagues. *Ensure pricing and quotations are handled efficiently and accurately. *Deliver exceptional customer service standards at all times. *Analyse sales performance and create actionable plans to maximise opportunities. *Drive improvements in credit control and reduce debtor days. *Deputise for the General/Branch Manager when required. *Conduct regular 1-2-1s and performance reviews with direct reports. What We're Lookin...