HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.
Training Programme
* Week 1 – Attend our Head Office in Walsall Monday‑Friday covering all things HomeServe, health and safety and receiving your tools and equipment.
* Week 2 – Buddy up with an experienced HomeServe Gas Repair Engineer.
* Accommodation and meal allowance may be paid for induction where geographically appropriate.
Requirements
* CCN1, CENWAT1, HTR1 & CKR1 – copies of certificates must be provided.
* Full UK Driving Licence with no more than 6 penalty points.
Key Skills
* Excellent customer service.
* Proactive, ‘can do’ attitude.
* Keen eye for detail and problem‑solving skills.
Job Details
* Location: Ilford.
* Full Time – 40 hours per week on an annualised basis (fewer in summer, more in winter); weekend, evening and bank holiday work included; pay remains unchanged.
* Salary: £51,400, plus a £3,000 guaranteed bonus in the first year.
Benefits
HomeServe offers an industry leading reward package to attract the best in our field:
* Seasonal hours (shorter hours in summer with the same pay).
* Additional paid overtime.
* Fantastic pension scheme including Income Protection Cover.
* 33 days annual leave (incl. bank holidays) with option to buy, sell or carry over up to an extra week.
* Up to £2,500 Smart Tech and Home Improvements salary sacrifices to shop at IKEA and Currys, spreading the cost over 12 months.
* Free HomeServe Cover 8 policy.
* Employee assistance programme.
* Company van with fuel card.
* Use of company tools, uniform and PPE.
* Access to private award‑winning training facility and field‑based coaching.
* Learning and development opportunities.
* Monthly breakfast meetings with team; monthly reviews with line manager.
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