Job Opportunity: Customer Service Assistant – 12-Month Fixed-Term Contract
Location: Avonmouth, Bristol
Salary: £26,000 per annum
Full-Time | Office-Based | Monday to Friday
Contract: 12-month temporary contract (maternity cover)
Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.
About the Role
You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same.
Key Responsibilities
Provide first-class customer service to the salesforce, contractors, and suppliers
Process orders and invoices accurately and efficiently
Assist with technical queries and support sales enquiries
Liaise with team members to resolve order and stock-related queries
Support with delivery and haulage issues when they arise
Contribute to the effective delivery of new projects
Perform general administrative duties: data entry, scanning, filing
Ensure adherence to Health & Safety standards at all times
What We’re Looking For
Experience & Skills:
Previous experience in customer service, administration or sales support
Ideally from a construction, manufacturing, or technical background
Confident using Microsoft Office (Excel, Word, Outlook)
Experience using NetSuite is a plus
Personal Attributes:
Strong organisational and time management skills
Excellent verbal and written communication
Team player with a flexible, can-do attitude
Able to multitask and prioritise in a busy environment
What’s in It for You?
Competitive salary of £26,000
25 days annual leave + bank holidays
Office closure during Christmas
Supportive, collaborative team environment
Great experience with a respected name in the industry
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