Office and Training Coordinator
Conrad Energy are recruiting for an Office and Training Coordinator to join the team, acting as the first point of contact for office-based matters and supporting the effective coordination of learning and development activities across the business.
About Conrad Energy Ltd
Conrad Energy is a fast-growing UK energy company. We're powering the move towards renewables through innovation and technology. We generate power to support the National Grid when renewables can't meet demand and we buy, sell and manage energy for businesses nationally.
With a portfolio including gas, batteries, solar, wind and hydrogen, our 83 sites, operational or in construction, have a potential to generate 983MW of power making us one of the leading flexible energy providers in the country. Optimised and operated using our market-leading software, iON+, we're at the forefront of shaping a more efficient energy sector that is both reliable and sustainable.
Over the last few years, we've planned and developed some of the largest energy infrastructure projects in Europe, as well as rapidly expanding the number of business customers working with us.
We're proud to power a changing world, building a better future for us all.
The role
As an Office and Training Coordinator you will be responsible for:
Front-of-house duties
* Act as the first point of contact for all office-related queries.
* Meet and greet visitors, ensuring a professional and friendly welcome.
* Answer and direct phone calls and manage general office correspondence.
Office supplies and facilities
* Monitor and restock office supplies, including milk, stationery, and kitchen essentials.
* Maintain a tidy and well-organised office environment.
* Liaise with suppliers and service providers as required.
* Facilitate office refurbishments and support the reconfiguration or moving of desks and workspaces as needed.
* Handle post, couriers, and general office supplies.
Security and safety
* Allocate and track keys and alarm fobs, maintaining accurate records.
* Conduct monthly first aid kit checks to ensure compliance and readiness.
* Carry out monthly emergency lighting tests and record results for compliance.
* Schedule and coordinate PAT testing for all relevant office equipment to ensure electrical safety.
* Oversee office upkeep, arranging repairs and call outs for maintenance issues as required.
Learning and development administration
* Work with the HR department to understand annual training plans, mandatory training requirements and priority development areas across the business.
* Source suitable external courses and training providers (classroom, virtual and elearning), obtaining quotations and course information for review.
* Coordinate training bookings end-to-end: confirming dates, venues or online platforms, sending joining instructions and managing changes or cancellations.
* Administer training nominations by advertising opportunities internally, collating expressions of interest and confirming attendees with managers.
* Maintain accurate training records and a central training matrix, ensuring completion of mandatory and role-specific training is tracked.
* Support the roll-out of internal training sessions, including room set up, materials, invites, attendance tracking and feedback collection.
* Monitor training feedback, collate evaluation data and provide summary reports and metrics to the Head of HR (e.g. attendance, completion rates, satisfaction scores).
* Help administer apprenticeships, professional qualifications and study support, including tracking milestones and key dates.
General administration
* Arrange transport and hotel bookings for staff and visitors.
* Coordinate logistics for meetings, conferences, and company events.
* Support with document management, filing, and data entry.
* Assist with onboarding new starters, including desk setup and welcome packs.
* Manage meeting room bookings and ensure rooms are prepared for use.
* Order and manage PPE for the office and staff.
* Track, renew, and maintain ICO registration and compliance records.
Other duties
* Process purchase orders for various teams, ensuring proper documentation and approval.
* Pay in cheques at various banks as required.
* Assist with ad hoc projects and tasks as directed by the Head of HR and wider management team.
* Support health and safety compliance within the office.
* Provide general support to the wider team as needed.
Skills required
* Excellent communication and interpersonal skills, with confidence dealing with employees, managers and external training providers.
* Strong organisational and time management abilities, with the ability to manage multiple training bookings and office tasks simultaneously.
* Proactive and able to work independently, using initiative to resolve issues and improve processes.
* Attention to detail and a commitment to high standards in administration and record keeping.
* Previous experience in an office administration, coordination or HR/L&D support role is desirable.
* Competent with Microsoft Office and general office technology; experience with L&D or learning management systems would be an advantage
This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The job description will be subject to regular review and amendment as necessary in consultation with the post holder.