Social network you want to login/join with:
Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced, dynamic environment where every day brings new challenges? We have an exciting opportunity for a motivated individual to join a growing, family run business as a Customer Service Administrator.
What You’ll Be Doing:
* Acting as the first point of contact for customers via phone and email.
* Processing orders, quotes, and inquiries swiftly and accurately.
* Assisting customers with queries, problems, and basic product information.
* Managing returns, credits, and other administrative tasks with precision.
* Engaging in proactive sales activities, such as following up on quotes and inquiries.
* Supporting the external sales team to ensure targets are met.
Requirements
* A quick learner who can efficiently handle multiple tasks under pressure.
* Someone who excels in customer interaction and remains calm in stressful situations.
* Proficiency with Microsoft Excel, Outlook, and general computer systems.
* Previous experience in a customer-facing role or a strong willingness to learn.
* A positive attitude and a desire to contribute to a team-focused environment.
Why Join Us? This is more than just a job; it’s a chance to be part of a family-owned company that values innovation and teamwork. With a strong emphasis on training and development, there are real opportunities for progression within the company. If you’re looking for a role where you can grow and make a difference, this could be the perfect fit!
#J-18808-Ljbffr