Front of House Supervisor – Trafford – £12.80 per hour Want to join Archie’s and become a valued member of our Front of House Leadership team? Archies has a 5-star-studded appeal and has become a recognised and admired place to be, with a creative and unique menu, as well as building such an edgy and vibrant, cool place to dine and hang out, Archie's is on a mission to provide the most unique and exciting menu whilst also striving to deliver the best quality service to all our loyal fans and customers. We are on the lookout for superstar Managers of the future to join our growing business which currently boasts sites across Manchester as well as Birmingham, Liverpool and Leeds, there are also more on the way to as we look to expand so watch this space! We can offer great rates of pay, employee benefits, and fun work environment. Pay: £12.80 per hour Shifts Available: Minimum of 40 hours per week Location: Trafford This permanent role will require availability to work shift patterns that include late evenings and weekends. Benefits of working for Archie’s as a Front of House Supervisor A free meal on every shift 30% discount in ALL Archie’s sites for you and your guests We love success stories which is why we offer top notch training and support to ensure that progression is in your grasp Employee referral scheme Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. With discounts for your shopping on over 100 brands. Plus, more to come…. Front of House Supervisor responsibilities include: To supervise front of house operations within a fast-paced environment to deliver the highest standards in site cleanliness and Health & Safety. Control operational costs and wastage. To ensure that store targets are met and compliance with sanitation and safety regulations are championed. To uphold the Archie’s brand and suggest ways that we can improve. To be able to implement our policies and processes on a day-to-day basis such as staff hygiene and uniform. A can-do attitude, a sharp eye for detail and ownership of your role. To be able to motivate, mentor, develop and lead others providing feedback/ guidance where needed. Listening to and resolving any customer queries in a calm and professional manner. To deliver the perfect Archie’s experience to every customer, ensuring everyone is greeted with a smile. Driving upselling, and actively encouraging the team to attend tables to carry out checkbacks and maintain cleanliness Most of all, an enthusiasm to be a people person and taking pride in their role to get the job done. Requirements and skills: Previous experience as a front of house Team Leader or Supervisor in a QSR or branded restaurant environment. Strong communication skills in verbal and written English. Demonstrate excellent time keeping, reliability and be flexible to work across 7 days to meet the needs of the business. The ability to pick up new skills quickly and become a future leader. A can-do attitude, a sharp eye for detail and pride in your work. Most of all, an enthusiasm for getting the job done. You will be required to undergo a DBS which will be processed at the offer stage.