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Retail Relationship Manager, PayPoint
Deliver agreed sales volumes, revenue growth, installation & training across the range of PayPoint products within a defined UK territory. The primary objective of building & nurturing strong retailer relationships across the Walsall, Birmingham and Wolverhampton area.
Main Objectives:
* Provide installation, training and excellent early life support to all new retailers.
* Correctly and proactively sell PayPoint products into existing businesses within defined territory.
* Journey plan effectively using CRM, prioritising calls by "opportunity" and / or as directed by your line manager.
* Comprehensively plan and prepare for each call, ensuring SMART objectives are set for each outlet each visit with a view of continually developing retailer business and PayPoint penetration.
* Visit all leads and opportunities within agreed lead generation SLAs.
* Maintain in-depth knowledge of PayPoint products, including EPOS.
* Ensure standard of work, completion of PayPoint contracts and capturing of ID is of the highest standard and in line with PayPoint policies and procedures.
* High personal conduct, appearance & role modelling values to reflect the professionalism of PayPoint Retail Services Field Team.
* To obtain Trust Pilot reviews from retailers when you have exceeded retailer expectations
Do you have:
The flexibility to travel / cover where directed at short notice
Strong planning skills & great organisational skills
Strong interpersonal skills
Good decision-making skills
Ability to analyse data
Target and customer focussed
Ability to multitask
Excellent communication skills
IT literate
Self-motivated
What we offer you:
Excellent training & a supportive team
Base salary of £30,657 / commission of around £12,000 per annum / company car (MG) or car allowance of £4,000 / pension / 25 days holiday