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If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.
We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.
As a Solution Consultant L2/L3, you will play a pivotal role in designing, developing/configuring, testing, and delivering our Tier 1 WMS solutions for our customers, ensuring that they maximize operational efficiency and achieve their business goals.
This role requires strong technical expertise in WMS platforms, software development, system integration, and database management. It is ideal for someone with a strong mix of technical/functional expertise and solution development skills to help our customers optimize their warehouse and supply chain operations.
Key Responsibilities
1. Assist in translating customer business requirements into technical design documents using Microsoft Visio, Word, Project, and Excel.
2. Support in designing, configuring, developing, troubleshooting, and implementing our WMS solution, ensuring they meet specifications based on customer requirements.
3. Develop and maintain business logic, workflows, and automation to optimize warehouse processes such as inventory management, order fulfillment, and labor management.
4. Write clean, efficient, and scalable code following best practices and coding standards.
5. Support documenting technical solutions, coding standards, and system architecture for knowledge sharing.
6. Debug, troubleshoot, and resolve issues related to WMS functionality, integrations, and data processing.
7. Assist the WMS Solution Architect and WMS Solution Consultants with the preparation and delivery of FARs (Functional Application Reviews) to the customer.
8. Support training and preparation for training of Customer Management Teams, SMEs, and Trainers.
9. Other duties as assigned.
Desirable: Integrations & API Development
1. Develop and maintain integrations between WMS and external systems, including ERP, TMS, LMS, automation systems (conveyors, robotics, IoT), and cloud platforms.
2. Build and manage RESTful APIs, SOAP services, and message queues for seamless data exchange.
3. Work with middleware and data transformation tools to ensure accurate and efficient system communications.
This is a hybrid/remote role within the UK, working Monday-Friday, 40 hours per week.
Knowledge and Experience Required
1. 1+ years of supply chain & logistics industry experience.
2. Exposure to Warehouse Management Systems (e.g., Warehouse Advantage, Blue Yonder, Manhattan, SAP-WM/eWM, Oracle-WM, etc.).
3. Ability to prioritize tasks and self-manage.
4. Programming or configuration experience.
5. Database experience (SQL Server, Oracle) with knowledge of Stored Procedures.
6. Excellent listening, oral, and written communication skills.
7. Problem-solving skills and strong interpersonal skills.
8. Ability to travel domestically and internationally as required.
9. BA/BS/BEng Degree or equivalent experience/qualification (desirable).
Preferred Knowledge and Experience
1. Barcode scanning and RF hardware (Honeywell, Zebra, etc.).
2. Labeling software experience (Bartender, etc.).
3. Reporting tools experience (Cognos, Business Objects, SSRS).
4. Experience in retail or logistics industries.
5. Full driving license.
Why Join Us?
At Infios, we seek partners in innovation, growth, and purpose. We support your journey, providing tools and opportunities to build your future. Our goal is to improve supply chains relentlessly.
We value diversity, equity, and inclusion, fostering an environment where everyone’s experiences and perspectives are celebrated. We are an equal opportunity employer and encourage applicants from diverse backgrounds to apply.
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