Overview
The Body Shop is recruiting for a People Services Advisor on a 12 Month Fixed Term Contract to deliver proactive, accurate and people focused HR support that enhances the employee experience and enables effective people management across the organisation. This role is based at our Head Office in Brighton.
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. We’re pioneering cruelty-free beauty and empowering people while enriching our planet. We are a brand that values keeping it real and standing up for what we believe in.
Responsibilities
* Provide accurate, timely, and comprehensive HR advice, support, and administration across all stages of the employee lifecycle, including recruitment, induction and onboarding, contractual changes, reward, employee relations, and leaver processes.
* Act as the first point of contact for all HR-related queries, ensuring smooth and consistent delivery of HR services to both employees and managers.
* Manage the HR inbox, responding to queries confidently, efficiently, and with a solutions-focused approach.
* Take ownership of family leave processes (e.g., maternity, paternity, shared parental leave), including administration, guidance and tracking, ensuring compliance and a positive employee experience.
* Lead the end-to-end recruitment and onboarding process for support office roles, providing coaching and guidance to hiring managers and ensuring a seamless pre-boarding experience for new starters.
* Deliver engaging and informative HR inductions, including a comprehensive overview of HR policies and systems.
* Maintain and update induction materials and guides regularly to ensure accuracy and relevance.
* Ensure compliance with Right to Work checks and documentation for all new starters.
* Provide benefits administration support, assisting employees with benefit-related queries and liaising with providers, as necessary.
* Support regular data accuracy initiatives, including HR system data cleansing, to ensure employee records are consistently up to date.
* Work collaboratively with the wider HR team and Head Office functions to align HR processes with business objectives.
* Liaise with external legal advisors to support compliance and ensure consistent application of HR policies and practices.
* Contribute to HR project work, particularly in areas of process improvement and implementation of new initiatives.
* Provide administrative and note-taking support for senior leadership team meetings, as required.
What We Look For
* Excellent communication and organisational skills.
* A solutions-focused mindset with strong attention to detail.
* Able to prioritise and organise workload.
* Engage and collaborate effortlessly.
* Ability to work independently and as part of a team.
* Excited to bring new ideas and create new ways of working.
* Generalist experience and knowledge of HR processes.
* Understanding of UK employment legislation.
* Understanding of HR policy and administration.
Benefits
As well as a competitive salary, you can look forward to: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, and LOVE money to spend on your wellbeing and personal development.
Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Other
* Industries: Retail
Note: Referrals increase your chances of interviewing at The Body Shop Australia.
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