We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization.
We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously.
Our rich history is built on decades of experience, teamwork and outstanding performance… and our future is built on people like you!
Overall Purpose of the Job
Deliver global workshop-based workplace training to support the Expro Competence Assurance Program (CAP), alongside technical guidance to regions and areas aligned with Coretrax Product Group and Expro standards, to achieve safe, efficient, and consistent delivery of Coretrax product line services. This position enables:
1. Achieving and sustaining the Product Group Competence matrix compliance across regions in line with the Competence Assurance Program
2. Reducing workshop/servicing non-conformances and competence related incidents
3. Improving time to competence and reducing cost for new technicians through standardised training, remote second sign off, and best practice deployment
4. Provide servicing support
Key Activities and Accountabilities
5. Deliver global workplace training and competence assessments for Coretrax Product Group products in line with the Competence matrix, ensuring consistent standards across regions and areas in line with the Competence Assurance Program.
6. Liaise with Group Competence Assurance in the development and delivery of technical presentations, demonstrations, and training delivery to internal and regional teams, sharing lessons learned and best practices.
7. Provide pre- and post-workplace training technical support to regions and areas, including assistance with tool builds and remote second sign-off/competence sign-off where local support is unavailable
8. Promote correct system usage, coach teams on workshop task processes and workflows, and troubleshoot workshop issues to support incident investigations related to workshop/servicing activities and competence
9. Support the development of application documents, technical documentation, servicing standards, control documents, and FAQs
10. Provide technical support to Coretrax Engineering, including participation in new technology deployments, site visits, and trials
11. Work closely with the Coretrax Product Group and regions/areas to capture feedback and support product improvements
12. Identify gaps and opportunities to improve the Coretrax Product Group portfolio
13. Lead and contribute to lessons learned/best practice reviews and continuous improvement initiatives to improve products and processes
14. Define workshop requirements to support new base/location set-ups and ongoing maintenance activities
15. Mentoring less experienced personnel
16. Participate / lead in toolbox talks and risk assessment reviews
17. Provide support as required, including surge capacity, mobilisation/readiness for new-build activities, and OPEX identification with associated training
18. Maintain accurate records (e.g., training delivery, competence status, and support activity) and complete all required documentation in line with Expro policies and procedures
19. Promote and enforce QHSE (Quality, Health, Safety, and Environment) standards at all times
Job Knowledge and Qualifications
20. Excellent communication and interpersonal skills
21. Previous experience working with downhole service equipment – essential
22. Previous experience of Pressure Testing equipment - essential
23. Experienced with using torquing/tensioning units - essential
24. High attention to detail
25. Work strictly to processes
26. Ability to work independently and within cross-functional teams
27. Strong problem-solving, analytical, and decision-making abilities
28. Ability to work under pressure and adapt to changing operational demands
29. Proficient in technical documentation and reporting
30. Commitment to safety and quality
31. Ability to interpret specifications and requirements
32. Familiarity with relevant software tools and systems
33. Extensive relevant work experience preferably in the related product line
34. May be required to drive a forklift to undertake the movement of equipment pre and post maintenance
At Expro, we live by our values, People, Performance, Planet and Partnerships. People are always at the heart of our success.
Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently. Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.
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