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Detailed job description and main responsibilities
Please see the attached job description for more information.
* Manage referrals and discharges from the hospital and help assist with the co-ordination of them in line with national and locally agreed standards and guidelines
* Ensure queries from patients and their families are responded to in a timely and appropriate way
* To ensure that all discharges are facilitated in accordance with Trust and local policies
* To escape any capacity or performance concerns to senior colleagues in a timely manner.
* To provide training and support to new and ongoing IDS team in various roles.
* Responsible for completion of various reports and returns in line with policy and procedure ensuring data integrity and professional standards are adhered too
Person specification
Qualification
Essential criteria
* Educated to GCSE standard or equivalent with Grade C or above in Maths and English.
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant previous proven experience in health or social care setting
Desirable criteria
* Supervisory or Management qualification
Knowledge & Experience
Essential criteria
* Experience of working under pressure and managing a large workload
* Knowledge of NHS performance reporting/targets
* Substantial experience working in an administrative role using IT solutions and systems.
* Experience of ability to liaise and coordinate with internal departments and external organisations
* Experience of producing high quality reports ensuring collation of all relevant information and actions
Desirable criteria
* Supervisory /team leader experience
* Previous NHS experience
* Working with Electronic patient record systems
* Experience of team development/management
* Experience of team development/management
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available
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