Job description
Oak Tree Surgery and Pensilva Health Centre are seeking a motivated and enthusiastic Data/IT Administrator to join our expanding friendly and dynamic team on a Part-Time Permanent contract.
24-32 hours per week to cover 8am - 5:30pm Monday, Tuesday and Friday. Option of additional day on Thursday if required/desired.
The Surgery:
* Fun, friendly, and highly motivated team of individuals who all work together in a welcoming and supportive environment
* We strive to be leaders in the health and wellbeing of our staff and patients
* Stable and long established large practice operating from two modern purpose built buildings (both dispensing sites)
* 17,300 patients
* Strong Clinical and operational teams working collaboratively, striving towards outstanding patient service
* Excellent IT support systems
* In house pharmacy staffed by a Pharmacist led medicines management team
* Teaching and GP Training Practice
* Remote triage practice using the latest technology to deliver virtual consultations
* In house clinical research unit
* EMIS Web clinical system
Job summary:
To lead the Practice in developing the use of information technology to enable it to meet modernisation targets and to ensure the daily smooth running of the practice's computer systems and to develop clinical and other software installations as required.
Main responsibilities:
* Reviewing medical records and producing an accurate summary of the patient's medical history.
* Read Coding the information into the practice clinical system
* Help to achieve maximum points for QOF (Quality and Outcomes Framework)
* Claiming and auditing enhanced services via CQRS and other means
* Auditing data collection standards in the practice
* Monitoring progress of notes summarising against practice targets
* Monitoring patient call and recall systems
* Extraction of necessary data from clinical correspondence and input into electronic patient Record.
* To ensure the efficient running of the practice computer system, carrying out searches, audits and recalls as required by the doctors, nurses and manager.
* Ensure data is consistently entered and run to find anomalies
* Pro-actively initiate data quality improvement projects
* Set up and run clinical searches
* Ensure accurate report output
* Interrogate data for audit purposes
* Set up clinic templates
* Ensure security of data at all times
Competencies
* · Excellent knowledge of Windows and MS Office
* · Confident and proactive
* · IT literate
* · Good verbal and written communication skills
* · Problem solving skills
Confidentiality:
* In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
* In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
* Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
* Using personal security systems within the workplace according to Practice guidelines
* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
* Making effective use of training to update knowledge and skills
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
* Actively reporting health and safety hazards and infection hazards immediately when recognised
* Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role
* Undertaking periodic infection control training (minimum annually)
* Reporting potential risks identified
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
* Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
* Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
* Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
* The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
* Alert other team members to issues of quality and risk
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
* Work effectively with individuals in other agencies to meet patients needs
* Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
* Communicate effectively with other team members
* Communicate effectively with patients and carers
* Recognize people's needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
* Apply practice policies, standards and guidance
* Discuss with other members of the team how the policies, standards and guidelines will affect own work
* Participate in audit where appropriate
Job Types: Part-time, Permanent
Expected hours: 24 – 32 per week
Benefits:
* Bereavement leave
* Company events
* Company pension
* Cycle to work scheme
* Free flu jabs
* Free parking
* Health & wellbeing programme
* On-site parking
* Sick pay
Work Location: In person