Overview
Join to apply for the IT Officer (Field Support) Career Graded role at Calderdale Council.
Post Ref: CC559
We have a vacancy for an experienced, proficient and reliable person to join our team of ICT Field Support Officers providing support across Calderdale Council. The main duties of the role are to provide ICT Infrastructure, hardware and software support to all ICT Service customers throughout Calderdale MBC.
Key responsibilities
* Attending client sites and performing technical support for reported issues.
* Provide a fault determination and fixing service.
* Liaising with customers and 3rd party suppliers.
* Installation and configuration of software and hardware to meet client requirements.
* Working to meet deadlines as defined by our SLA agreements.
* Working in schools in and around Calderdale.
Qualifications and requirements
A major technology provider certification or recent experience in a similar role is highly desirable for this post, along with a full driving licence, and access to a vehicle.
Closing and interview dates
Closing Date: 24 September 2025
Interview Date: 9 October 2025
(We may utilise digital interview methods)
Vision and equality
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
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