IT Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day:
MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion.
The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the impressive culture. You'll have previous experience in a similar IT Service Desk or 1st Line IT Support role or can demonstrate a passion for supporting customers through technology.
Our client is looking for an IT Service Desk Analyst with the following skills:
An understanding of user account management within a Microsoft environment.
An understanding of Office 365 Administration.
Experience in or awareness of ITIL.
Experience in or awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment.
Experience in or awareness of Incident/Ticket Loggin...