Job Description
Customer Support Engineer
Runcorn
£28,000 - £32,000 + Attractive Bonus
I’m currently recruiting for a high-growth, market leading brand that’s scaling across the UK and Europe. They’re a major force in their industry, and they’re looking to bring on a Customer Support Engineer. Someone with excellent communication skills and a genuine interest in developing technical knowledge over time.
This is a fantastic entry point into a technical career in clean tech. You don’t need to be an engineer already, just someone with a problem solving mindset, a passion for learning, and ideally a background in customer support, technical support, or service roles.
As a Customer Support Engineer, you’ll act as the first point of contact for customer queries related to their energy storage systems. You’ll handle troubleshooting, guide users through solutions, and gradually gain exposure to the more technical side of the product, including hardware, systems, and diagnostics.
This role is ideal for someone who wants to move into a more technical career path while maintaining a strong customer facing role.
What You’ll Be Doing
1. Providing first and second line support v...