Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As a Senior Product Analyst in our Customer Product Analytics team, you'll play a key role in enhancing the customer journey for users across our website and app by delivering data-driven insights and optimising our product experience.
Your analytical expertise will help us understand product performance, identify improvement areas, and drive impactful decisions. Working closely with product managers, UX teams, and data scientists, you’ll translate complex data into actionable insights that shape our global user experience.
Want to take on a key role in our London tech hub, helping a talented team create the best product based on data? Then keep reading!
Location: Hybrid - 3 days a week from our London office & 2 days working from home
Reporting to: Product Analytics Manager
These are some of the key ingredients to the role:
* Using data-driven insights to understand how users navigate our platform, locating pain points and creating innovative solutions. Using this data to provide performance insights and monitor our KPIs, communicating your findings to the Product Manager.
* Building a clear, quantitative understanding of our users, their usage behaviour, and journeys to guide product design
* Being the first point of contact for behavioural analysis by using Google Analytics, Snowplow, BigQuery, and similar tools
* Working closely with product managers, UX teams, and the business to assess opportunities and help understand the value of changes, while ensuring prioritisation of tasks with the largest customer impact
* Supporting the alignment and guidelines of our data infrastructure, as part of the Customer data & analytics team
What will you bring to the table?
* Proven experience as a Product Analyst, Web Analyst, E-Commerce Analyst or similar
* Proficiency in SQL and data visualisation tools (e.g. Tableau, Looker)
* Strong understanding of user behavior data collection & processing across various analytics tools (e.g., Snowplow, Google Analytics)
* Knowledge of user behavior analytics tools (e.g., Snowplow, Google Analytics) and experience troubleshooting event tracking implementations
* Hands-on experience in A/B testing & experimentation to inform product decisions
* Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at ourcareer sitewhere you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
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