Overview
Join to apply for the Operations Team Leader role at River Island.
Location: Cardiff St Davids. Department: Store Management.
We’re a much-loved brand with an exciting future. Our Islanders are a diverse group of bright, talented people who love working together and are proud of the work they do. Progression here can take you in all kinds of directions.
What We Are Looking For
* Deliver all operational aspects of the store – manage stockrooms, remote storage, containers and back of house areas, ensuring they are maintained to a high standard in accordance with company guidelines. You will liaise with the Store Manager to ensure the right capacity across these areas and will be responsible for all stock management. You will ensure deliveries are processed in accordance with company timescales by driving the productivity of your team. You will manage replenishment, ensuring the team are trained to analyse reports to carry this out effectively.
* Conduct daily floor walks of stockrooms, remote storage, containers and back of house areas, delegating tasks and agreeing priorities with your dedicated team.
* Oversee Health & Safety requirements for the store, taking responsibility for Fire, Health & Safety in the event of an emergency. Ensure daily, weekly & monthly Fire, Health & Safety checks are carried out and concerns escalated to the Store Manager. Oversee maintenance logs to provide a safe environment for staff and customers.
* Oversee Loss Prevention requirements for the store. Protect profit by ensuring stock management and transfers are actioned correctly and engaging the team to deter theft through service. Support planning and implementation of stocktakes.
* Ensure sale launches are managed effectively throughout the stockrooms. Be flexible to support in driving sales & maximising profit and connect with customers.
* Be able to work on your own initiative; be a great communicator and able to engage your team; have good leadership and planning/organising skills.
* Have a proven track record of decreasing stock loss within your store; ideally experience in managing a remote/off-site stockroom; experience managing a large team within a high turnover environment; previous experience at Operations Manager level; you may be a mid-store/deputy manager looking to move into a larger turnover environment.
This Is For You
* Discount – Generous 50% staff discount & uniform allowance.
* RI Rewards – Discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway; bonus scheme.
* Island culture – Kindness Cupboards and support from Retail Trust for Islanders.
* Family Hub – Support for diverse family setups including enhanced maternity, paternity, adoption and fertility treatment.
* Giver Island – Give as you earn, a Giver Island day each year with matched funding.
* Opportunities – Progression across Retail & Head Office with on-the-job training and qualifications.
* Pension – Contributory private pension scheme.
* Holiday – 28 days (UK) / 30 days (ROI) paid holiday, inclusive of Bank Holidays, with option to buy extra.
Compliance & Culture
We are committed to safeguarding all employees and promoting British values. We welcome applications from diverse backgrounds and will consider flexible working requests where operationally feasible. Every Islander Counts.
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