Customer Success Executive
Location: Office-Based - Blackburn, Lancashire
Hours: Full Time – 9 am to 5.30 pm
Salary: £26,000 - £30,000 per annum
Our client is a digital marketing agency, helping hundreds of clients over the last two decades. Established in 1998, they were an early SEO pioneer and continue to deliver and stay ahead of the market over 25 years later. Their passion is to help clients build highly successful businesses.
They’re experts in SEO, PPC & web design/development. They are looking for a Customer Success Executive to join their team in Blackburn to support them with their digital offering.
The successful candidate will be someone who thrives in a collaborative, on-site environment.
Required Skills:
Excellent communication and interpersonal skills
Ability to present data clearly to clients
Organised, proactive, and results-driven
A keen interest in Digital Marketing, particularly Search Engine Optimisation (SEO) & PPC
Experience in client-facing roles, preferably in digital marketing or agency environments
Desirable Skills:
Familiarity with digital marketing tools (Google Analytics, Google Ads, SEMrush, etc.).
An understanding of SEO & PPC principles and best practices is desirable
Key Responsibilities
Monitor and report on client campaign performance
Build and maintain strong client relationships
Proactively identify opportunities for client growth and retention
Coordinate with internal teams to deliver SEO & PPC campaigns
What’s In It For You
Early finish on Fridays – Work-life balance
20 Days Holidays + Bank Holidays
Collaborative team culture – Social events, community spirit
Career development opportunities – career development
Competitive salary and benefits
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR