Job Title: Field Sales Representative + COMPANY CAR
Salary: £25,000 Basic OTE, £40,000 + (Company Car Provided)
Shift Pattern: Monday – Friday 12pm – 8.30pm
Role Purpose
The main objective of this role is to operate as a Sales Executive for the residential market (B2C), working in a defined geographical area selling TV & Broadband packages to homes. You will report to your Regional Sales Manager and be required to deliver results in line with individual, team, and overall business objectives.
Key Responsibilities
* Seek out and target new customers and new sales opportunities through quality cold calling into homes in your territory.
* Meet with homeowners to review their telecommunication needs and offer a full quotation on their accounts.
* Upload newly acquired sales onto your fully automated tablet solution (iPad).
* Develop detailed journey plans to utilise your time effectively and efficiently.
* Maximise every interaction using referrals.
* Collect and review competitor and industry information to ensure a full understanding of the telecoms market.
* Work within a team environment and grow your skills through effective communication with your RSM and colleagues.
* Represent the brand with professionalism.
* Liaise with various stakeholders internally and externally to the organisation.
* Develop and maintain effective communication with all internal departments.
* Work with your RSM to hit targets and your individual and company’s margin goals.
* Ensure company procedures and processes are always adhered to.
* Ensure industry compliance is always adhered to.
* Maintain and update any reporting requirements.
* Maintain up-to-date product knowledge.
* Consistently demonstrate high levels of commitment, motivation, and performance in line with KPIs and in pursuit of business objectives and company values.
Typical Outputs
* Achievement of sales targets.
* Achievement of individual and team KPIs.
* Compliant and quality customer interactions.
Personal Specification (Technical skills, Knowledge, Experience)
* Demonstrable experience of ensuring customer satisfaction through quality and compliant customer interactions.
* Strong organisational skills to maximise opportunities for sales and to ensure quality journey planning.
Competencies
* A self-driven approach, performing against targets, striving to over-exceed and challenge personal and team goals.
* Thrives in a fast-paced environment, where resilience and strong communication skills are required.
* Empathetic in approach with the ability to understand customer needs.
* Develops excellent business relationships with internal and external stakeholders.
* Pro-active and strategic in approach, recognises and considers the bigger picture.
* Complete and thorough understanding of the business environment in which you are operating.