The ideal candidate will be able to appropriately identify the needs of both new and current customers in aid of fulfilling their creative productions, including everything from advertisements and promos, video game character voices, corporate brand content, how-to/ training materials, eLearning and much more. This is achieved by handling customer enquiries from all over the world and quickly presenting competitive solutions for voice-over, dubbing, localisation, or accessibility needs.
Responsibilities
* Professionally represent Voquent's service offerings in a highly competitive global marketplace.
* Rapidly respond to all incoming enquiries
* Gather all necessary information and materials from the client
* Build quotations and complete detailed proposals as required
* Liaise fluidly and effectively with the production team
* Identify and close new business and develop new accounts
* Prospect new customers and introduce Voquent's services
* Maintaining sales data records in the company software system(s).
* Regularly and proactively follow up with customers.
Qualifications/ Background
* Previous experience in account management or a related commercial/ sales-focused role.
* Articulate and well accustomed to engaging directly with clients.
* A track record of meeting and exceeding measurable objectives and targets
* An interest in the localisation or entertainment industry
* Knowledge or experience working in translation or media productions
Please be aware that this is an office-based role that does not involve travel or in-person meetings. We are not accepting applications from:
X People seeking a work-from-home job
X Long-distance/ long-commute applicants
X International Applicants seeking VISA Sponsorship or fully Remote-Working
X Recruiters or recruitment affiliated products/ partners.
X Outsourcing / Agency offers