Overview
Are you a master of relationship-building with a passion for luxury sales? Ready to manage and grow a portfolio of high-net-worth collectors in a world where art meets investment?
We’re looking for a Client Manager who thrives in a high-performance, client-first environment - someone who knows that meaningful, lasting relationships are the key to seven-figure success. Join our dynamic E-Commerce Sales Team at our contemporary, design-led Head Office in The Mailbox, Birmingham, and take your career to a new level in the luxury art market. This is a full-time, permanent role (including weekends) for someone who knows the power of a well-timed phone call, the importance of personal service, and the thrill of closing big deals.
Responsibilities
* Maintaining and growing a portfolio of high-net-worth clients, providing tailored guidance to expand and refine their private art collections.
* Delivering a high-touch, relationship-led service - you’ll be on the phone daily, not just selling, but connecting, advising, and inspiring confidence.
* Using expert product knowledge (we’ll train you) to curate bespoke recommendations and private client offerings that convert conversations into sales.
* Partnering with our Art Consultants to spot rising collectors, turning them into loyal VIPs through proactive engagement and strategic follow-up.
* Attending exclusive exhibitions and private events, representing the brand and creating in-person moments that strengthen client trust and loyalty.
* Working across departments with diverse teams to ensure a seamless, white-glove client experience from first call to final delivery.
What We’re Looking For
* A proven track record in luxury sales or premium client account management, with experience handling affluent or high-net-worth clients.
* A strong closer with the confidence to hit - and exceed - seven-figure sales targets.
* Experience with phone-based outreach or proactive client engagement is a big advantage.
* Emotionally intelligent, personable, and skilled at building rapport and trust quickly.
* Detail-obsessed, self-motivated, and always a few steps ahead of your clients’ needs.
* Excellent written and verbal communication skills - you’ll be representing a premium brand every time you speak.
What You’ll Get
* £33,000 base salary + uncapped commission (OTE £55,000+)
* Staff discount + exclusive retailer benefits
* Access to financial & mental wellbeing resources
* 28 days holiday, plus one additional day for each year of service (up to 33)
* Company pension scheme
* A fast-track career path in a growing, creative business where your success is truly valued
How to Apply
Apply now with your CV and a cover letter!
#J-18808-Ljbffr