We are seeking a professional, customer oriented Parts Advisor to join our team in Great Dunmow. This role is ideal for someone who excels in customer engagement, thrives on building strong business relationships, and is motivated by achieving results.
Key Responsibilities:
Develop and maintain strong, long-lasting relationships with customers
Provide expert guidance to customers in selecting the appropriate parts and products
Collaborate effectively with team members to ensure exceptional service delivery
Maintain up-to-date knowledge of our product range to proactively meet customer needs
Work closely with the Warehouse Supervisor to understand and minimise product returns through improved customer support
Identify and capitalise on sales opportunities across various customer segments and product categories
What we are looking for:
Excellent communication and interpersonal skills, with the ability to build trust quickly
Professional, positive, and self-motivated with a results-driven approach
Strong commercial awareness and the ability to identify and act on business opportunities
Committed to delivering the highest level of customer service