Description
At AXA, we rely on the talent, courage, and resilience of everyone to succeed. That's why we're open, supportive, challenging, and empowering. We encourage our people to learn and grow their careers in the direction that's right for them. We're recruiting two Defendant Paralegals to join AXA's in-house Legal Services Unit (LSU) here in AXA Retail.
LSU is AXA's in-house legal department, responsible for managing litigated claims on behalf of AXA and its policyholders. In this role, you'll manage a portfolio of approximately 100 motor claims brought against AXA and/or its policyholders.
At AXA, we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. 'Away from home' includes attending our Gloucester office, visiting clients, or attending industry events. We also consider flexible working arrangements, which you can discuss with Talent Acquisition.
What you'll be doing:
* Handling a portfolio of litigated claims brought against our Motor policyholders, defending all proceedings to a high standard.
* Negotiating bent metal claims while keeping indemnity spend and claim lifecycles to a minimum.
* Coordinating and preparing statements and briefing counsel.
* Providing commercially focused legal advice.
* Contributing to the department through knowledge sharing, training, etc.
* Complying with internal procedural standards.
Due to high application volume, we reserve the right to close this advert early. If you're interested in joining AXA, please apply promptly.
What you'll bring:
* Law degree and/or litigation experience is desirable.
* Good knowledge of the Road Traffic Act, Civil Procedure Rules, Hire/Credit Hire, and Court procedures.
* Ability to operate independently with awareness of your competence and authority boundaries.
* Team-oriented with experience and willingness to mentor, coach, and supervise less experienced team members.
* Confident communicator capable of developing relationships and influencing at all levels.
* Strong organizational skills for managing multiple claims using IT case management systems.
* Courage to challenge norms and suggest alternatives, with skills in interrogative interviewing and witness statement taking.
* Ability to handle a complex, changing workload under pressure while maintaining quality.
This role requires eligibility and authorization to work in the UK.
This position is classified under the Insurance Distribution Directive (IDD) regime, involving background screening every 4 years with annual declarations in interim years.
What we offer:
* Competitive salary up to £30,000 depending on experience.
* Annual performance-based bonus.
* Contributory pension scheme (up to 12% employer contributions).
* Life Assurance (up to 10x annual salary).
* 25 days annual leave plus Bank Holidays.
* Option to buy or sell up to 5 days leave.
* AXA employee discounts.
* Wellbeing services & resources.
To apply, click 'apply for this job' and log in or create a profile to submit your CV. We are an Equal Opportunities Employer and support applicants with disabilities through our AXA Accessibility Concierge. For assistance, email tanzeela.mehjabeen@axa-insurance.co.uk.
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Who we are:
AXA Retail helps people live the lives they love, knowing we've got their back at home and on the road. Our team is dedicated to becoming more digital, faster, and easier to access, ensuring our customers 'get back to the good stuff' after the unexpected.
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